| Issue ID | 1435384 |
| Internal NHTSA # | 11057132 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | CLA250 |
| Model Year | 2014 |
| File date | 21/08/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Purchased my new cla250 in september 2014. In august of 2015 my car suddenly stopped accelerating while driving 65mph on the nj garden state parkway!. The pre-safe warning was present on my dashboard. Luckily i was able to pull to the shoulder without causing an accident. This could have caused a major catastrophe killing me and others. I restarted the engine and drove to my destination making sure i stayed in the right lane on the parkway. It failed 2 more times while not on the highway but still a very dangerous situation. Took the car (which had 16,000 miles) to a mercedes dealership when i returned and they performed a series of tests. They found a product technical support system update which involved updating the software. The failure did not occur again until nov. 2017. I almost got hit by a bus in philadelphia when my car decided to stop accelerating. Finally, driving to the airport doing 70mph the car again displayed the pre-safe warning and rapidly slowed down almost causing a crash on i-78 in nj. Took the car to a mercedes dealership near me and they said since the car is 2,000 miles beyond the 50,000 mile warranty it |
| Vehicle Mileage at Failure | 16000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JAMISON, PA |
| VIN pattern | WDDSJ4EB9ENXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |