| Issue ID | 1456420 |
| Internal NHTSA # | 11081579 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | CLA250 |
| Model Year | 2014 |
| File date | 06/03/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | On mar 6 2017 my airbag light came on, i called fletcher jones on elston in chicago, and let them no my light was on, they told me it was a charge for this. I told them anytime theres a problem with airbag i shouldnt be responsible for that, they argued me down and made me pay almost 800. 00 now i get a letter saying its a recall on the airbags,i call and talk to sandy in customer service and she tells me im exactly right they shouldnt charged me. She told me when i receive my recall letter i should be able to get a refund. So now i talked to dan hoffman and he tells me she shouldnt of told me that because there fixing a different part. But it shouldnt matter anytime your airbag is not working thats on the manufacturer not me. So they refuse to give me my money back. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | WDDSJ4B3EN1XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |