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2013 Mercedes-Benz CLA250 Service Brakes Problems, Complaints and Defects

Issue ID	1656502
Internal NHTSA #	11321194
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES-BENZ
Model	CLA250
Model Year	2013
File date	27/02/20
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	The purpose of this correspondence is to understand what caused my vehicle to lose its breaking power and have me almost have a near fatal accident. If i was not an experienced driver, i might not be sending this letter at this time. The incident happened on thursday morning, february 27, 2020. I commute from newnan, ga to midtown atlanta daily. My commute can range from 40-45 miles and 50 minutes to more than an hour on any given day. The first 30 miles of my commute is usually spent on cruise control. I can cruise into downtown atlanta without having to release the cruise control. On thursday morning, i followed my waze app and took the langford 166 east exit and to my surprise, when i exited the highway and tried to slow down on the exit ramp, my brake peddle would not depress. This became a life and death moment. I am writing because i have not received any firm answer from mercedes-benz of buckhead as to why my vehicle did not stop when i attempted to depress my breaks and left me helplessly navigating around cars and buses, during the morning rush hour, in order to avoid an accident as i was unable to stop. Other than slamming into a tree, note, i immediately called for a tow truck via mercedes-benz roadside assistance once i was able to pull over. My vehicle was towed to the buckhead shop. I mentioned to hee soo when i picked up my vehicle that i was uncomfortable with the fact that mercedes is making me pay $800 for a defective part what concerns me are a few things. 1. There was no warning light that advised the vacuum pump was not working or malfunctioning; 2. If the vacuum pump is an essential part of the vehicle
Vehicle Mileage at Failure	147982
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NEWNAN, GA
VIN pattern	WDDGF4HB4DRXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	RWD
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5UXKT0C55G0F74810 3JBMGAU40JJ000082 JS1N141A8G2101070 MPB7XXMXJ7GK46237 3N1CN8FV5ML921285 KMHH551CVJU051492 2HGFC2F88MH541696 5HD1FDV194Y718706 JE4LD2132JZ019822 SALAG25417A418975 1G1ZA5E01AF278603 1N4AL3AP5GN357976

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2013 Mercedes-Benz CLA250 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2013 Mercedes-Benz CLA250 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?