2015 Mercedes-Benz C300 Steering Electric Power Assist System Recall

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2015 Mercedes-Benz C300 Steering Electric Power Assist System Recall

 NHTSA Recall #110230
NHTSA Compaign #15V845000
MFG Compaign #2015120006
 ManufacturerMercedes-Benz USA, LLC.
 SupplierMERCEDES-BENZ
 BrandMERCEDES-BENZ
 ModelC300
 Model Year2015
 ComponentSTEERING:ELECTRIC POWER ASSIST SYSTEM
 Date of notification15/01/16
 Begin date of manufacuring27/01/14
 End date of manufacturing01/12/14
Type of recallV
Recall initiatorMFR
 Report received16/12/15
 Report created16/12/15
Regulation part number
FMV safety standard number
Estimated number of affected units28452
 Defect summaryMercedes-benz usa, llc (mbusa) is recalling certain model year 2015 c300 and c400 4matic sedans manufactured january 27, 2014, to december 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
 Consequence summaryIf the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
 Corrective actionMbusa will notify owners, and dealers will update the power steering software, free of charge. The recall began in january 15, 2016. Owners may contact mbusa customer service at 1-800-367-6372.
 Recall notesOwners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).

  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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