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2012 Mercedes-Benz C204 Electrical System Problems, Complaints and Defects

Issue ID	1626730
Internal NHTSA #	11289022
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES-BENZ
Model	C204
Model Year	2012
File date	12/12/19
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	There's been several complaints on the electronic steering lock (esl) going bad. I experienced this danger exact failure. The car just hit 80,000 miles and this failure happened. When there esl locks, you cannot turn on the car to do anything. I happened to be out of town and i had to get my car towed home which costed me over $400 and diver the steering was locked they had to use special dollies to tow my car. The dealership was going to charge me $2200 to do the repair which is unheard of and it's ridiculous. The vehicle was parked and stationarity. Put the key in the ignition and nothing happens. I thought the issue was with the ignition but it's the steering lock since it will not unlock. The issue appears to be with the motor inside of the unit failing.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ORANGE PARK, FL
VIN pattern	WDDGF4HB7CRXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JYARP15E1CA008180 WB10E5104N6E73000 WAUZZZ8U8JR009130 WV2ZZZ7HZHH041887 3N1CN7AD2LK390608 KM8R5DHE3NU358981 WDB9066352S933002 WDCTG4GB6FJ182730 JF2SG9KK48G100536 WMWZC3C55CWL82077 LSJW74C9XNZ085437 VAFLY19AB3762HE12

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2012 Mercedes-Benz C204 Electrical System Problems, Complaints and Defects, Recalls and Failures

2012 Mercedes-Benz C204 Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?