2017 Mercedes benz SPRINTER 3500 Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz SPRINTER 3500 2017 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz SPRINTER 3500 2017 service brakes and complaints other owners have filed.
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2017 Mercedes benz SPRINTER 3500 Service Brakes Problems, Complaints and Defects

 Issue ID1697259
 Internal NHTSA #11364253
 ManufacurerAlcoa Inc.
 BrandMERCEDES BENZ
 ModelSPRINTER 3500
 Model Year2017
 File date12/10/20
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemOur 2018 class c tiffin wayfarer is built on the 2017 mercedes sprinter 3500 chassis. At 17,380 miles, with no warning, while moving, the vehicle began banging, lurching and sped up. All this occurred while attempting to go through a city street intersection. To stop the vehicle from this erratic motion, i immediately switched it off and coasted to the side. Had there been a vehicle or person directly in front of me, there is no question that i unfortunately would have hit them as the vehicle sped up even with brakes applied. I restarted the vehicle and moved it out of the intersection. Multiple error and warning lights came on the dash. With only three months remaining on the warranty, mercedes had the vehicle towed to a dealership who has just informed me the failure was caused by the left rear wheel speed sensor which they replaced. There are four of these sensors none of which should have failed with this low mileage. When will the other three fail? What risk of accident or injury will their potential failure cause? This is a major concern. Apparently mercedes is well aware of these sensor failures as the service agent suggested this as a probable cause when i described the problem and reason for having the vehicle towed in. I do not believe mercedes has not issued a recall or extended the warranty on these wheel speed sensors. In my opinion, mercedes should definitely remedy these failures with better parts and warranty so as not to cause risk of accident or injury. I asked for the failed part, but was told mercedes has the dealer send the parts to them.*dt consumer stated rear sensors and moisture being investigated and feels that is not the cause. Service tech feels it is a faulty part or design. New replacement sensor has been replaced but failed after 45 miles. Front speed sensors also failed.*jb
 Vehicle Mileage at Failure17380
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateCAMDEN, SC
VIN pattern WDAPF4CC6H9XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeRWD
Transmission type
 Vehicle speed15
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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