| Issue ID | 1545029 |
| Internal NHTSA # | 11185622 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 3500 |
| Model Year | 2017 |
| File date | 09/03/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Sprinter completely lost electrical power, engine and drive train propulsion. The tach and speedometer froze in place at 2500 rpm and 15mph. 60 seconds passed and the dash lights blinked and then allowed me to restart vehicle. It was like the system re-booted itself. Luckily i was not at speed or in a driving lane when this happened. I had just filled the tank with diesel, my def was at 80% full and i was departing the service station. I was able to start vehicle and return home, 10 miles. When i attempted to restart the vehicle at home the starter made a grinding noise and the mb dealership has heard the same noise. Callled mercedes sprinter hotline and got the sprinter towed to the dealership. *dt consumer contacted manufacturer for the service call.*jb |
| Vehicle Mileage at Failure | 12000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEXINGTON, SC |
| VIN pattern | WDAPF4CC1H9XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |