| Issue ID | 1303911 |
| Internal NHTSA # | 10891844 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 3500 |
| Model Year | 2016 |
| File date | 15/04/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | The vehicle has excessive brake pedal free-play travel before braking occurs. Although the manufacturer's owners manual warns against pumping the brake pedal to stop the vehicle, it is imperative to do so especially in an emergency situation. If the driver has to hesitate to make a decision on whether to brake or accelerate, the free-play travel will not allow the driver enough time to brake safely. The vehicle is difficult to bring to a safe stop unless the brake pedal is pumped at least two pumps before it feels like and brakes like a normal system. The existence of this condition was confirmed by a local mercedes dealership technician. His response was, "this is normal for the 1-ton chassis to have a soft, spongy pedal and may go to the floor before the brake grabs, but in a emergency situation it will stop even if the pedal is almost to the floor." |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN LUIS OBISPO, CA |
| VIN pattern | WDAPF4CCXGPXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |