| Issue ID | 1615379 |
| Internal NHTSA # | 11277513 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 3500 |
| Model Year | 2016 |
| File date | 09/01/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign numbers: 19v003000 (air bags) and 19v004000 (air bags). The contact called john g. Ledford jr. For mercedes benz of athens at 706-549-6585 (located at 4735 atlanta highway, athens, ga 30622) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when both parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available for 19v004000 (air bags) and parts distribution disconnect for 19v003000 (air bags). *bf*jb consumer stated parts dept had new air bags available but would not sell it to the consumer.*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | EASLEY, SC |
| VIN pattern | WDAPF4CC9G9XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |