| Issue ID | 1582838 |
| Internal NHTSA # | 11232316 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 3500 |
| Model Year | 2016 |
| File date | 09/01/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2016 mercedes-benz sprinter. The contact stated that the manufacturer failed to provide the part for nhtsa campaign number: 19v004000 (air bags) within a reasonable time frame from when the recall was issued. The contact was uncertain as to when mercedes-benz of santa rosa (7878, 2885 corby ave, santa rosa, ca 95407, 1-888-803-6978) would receive the part from the manufacturer. The contact was unable to sell the vehicle for an extended period of time. The manufacturer was contacted to address part availability. The contact had not experienced a failure. Vin tool confirms parts not available. *bf consumer stated the delay with this recall is causing an issue with selling the vehicle.*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SONOMA, CA |
| VIN pattern | WDAPF4CC0GPXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |