| Issue ID | 1655319 |
| Internal NHTSA # | 11320295 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 3500 |
| Model Year | 2015 |
| File date | 19/03/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | While driving our 2015 mercedes sprinter 3500 on i-5 south from oakland, ca to joshua tree national park on thursday, march 19 suddenly our speed control quit functioning and the abs, esp and traction control lights on our instrument panel lighted up. We immediately called a mercedes benz service department in bakersfield, ca and were told that as long as the van seemed to be driving , braking and handling normally we did not need to bring it in for service but could continue driving. The van did seem to be running normally so we drove on without speed control. About 400 miles later as we were driving into joshua tree national park the brakes started to make a loud clicking noise when the pedal was depressed completely and the transmission would no longer shift out of 2nd gear making it impossible to drive over 30 mph. We had to have the van towed 46 miles back to palm springs, ca and await the mercedes benz service department there opening on monday, march 23. At the service department they diagnosed the rear wheel speed sensors had failed with only 48,271 miles on the odometer. The following day they replaced the rear wheel speed sensors and the van was running normally again. I have researched the problem with the wheel speed sensors on mercedes benz sprinter vans. It seems to be a common problem at least from the year 2013-2016. It is unacceptable that a van that mercedes promotes for its utility has this kind of failure commonly. It is a significant safety issue. We were driving on dry pavement so noticed no problem with performance until the brakes began to malfunction and the van would not shift above 2nd gear. If we had been on wet or slick roads the lack of anti-lock brakes, traction control and electronic stability control would have made the van dangerous to drive. Mercedes benz needs to do something to remedy this common failure. |
| Vehicle Mileage at Failure | 48271 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLIVE, IA |
| VIN pattern | WDAPF4CCXFPXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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