| Issue ID | 1224673 |
| Internal NHTSA # | 10778553 |
| Manufacurer | Mercedes-Benz USA, LLC - DBA Sprinter |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 3500 |
| Model Year | 2014 |
| File date | 22/12/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Breaks are soft and spongy and the pedal goes within 1-inch from the floor. This is very nerve racking and unsafe. I have to start applying the breaks far ahead from where is normal and hope i stop in time. This rig is heavy and the breaks should work just the opposite to give more time to stop. Had breaks checked at dealer and they said they can't find anything wrong but wanted to charge me to flush breaks. Went to manager and they paid the cost to flush but the problem is still the same. This condition happens every time you use the breaks regardless of speed. |
| Vehicle Mileage at Failure | 1200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JACKSONVILLE, FL |
| VIN pattern | WDAPF4CC7E9XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |