| Issue ID | 1533542 |
| Internal NHTSA # | 11173112 |
| Manufacurer | Mercedes-Benz USA, LLC - DBA Sprinter |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 3500 |
| Model Year | 2013 |
| File date | 11/02/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact stated that he was unable to contact an authorized dealer to schedule a recall repair appointment within a reasonable amount of time regarding nhtsa campaign number: 16v077000 (air bags). The interim recall notice began on april 11, 2016 and indicated that the part was not available and a second notice would be sent to the vehicle owner. In addition, the manufacturer indicated that the closest dealer was less than three hours away. The contact informed the manufacturer several times that this was not a reasonable option. The contact had not experienced a failure. Parts distribution disconnect. *bf consumer stated it is manufactures fault due to faulty airbags/recall. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | LITTLE SWITZERLAND, NC |
| VIN pattern | WDAPF4CC9D9XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PRIVATE |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |