| Issue ID | 1474488 |
| Internal NHTSA # | 11101877 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 2500 |
| Model Year | 2017 |
| File date | 27/09/17 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 mercedes-benz sprinter 2500. While driving various speeds, a rattling noise was heard inside the cargo area. Also, during extreme heat, the passenger side would warp. The vehicle was taken to mercedes-benz of temecula (40910 temecula center dr., temecula, ca 92591, (951) 216-7800) where no failure was found and the contact was informed that the vehicle was designed in that manner. The vehicle was then taken to mercedes-benz of long beach (2300 e spring st, signal hill, ca 90755, (562) 372-2707) where the contact was informed that the vehicle needed to be insulated. The vehicle was not repaired. The manufacturer was notified of the failure several times and a case was opened. The manufacturer referred the contact back to the dealer. The contact also filed a complaint with the federal trade commission and was informed of a pending recall in regards to the vehicle structure. The approximate failure mileage was 80. *tt consumer stated the bumper was damaged and replaced when the truck was delivered in the dark. The cargo floor was defective 2 florrs were ordered. Updated 9/25/18*jb |
| Vehicle Mileage at Failure | 80 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | LOS ANGELES, CA |
| VIN pattern | WD3PE8CD2HPXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |