| Issue ID | 1122872 |
| Internal NHTSA # | 10648839 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | SLK320 |
| Model Year | 2004 |
| File date | 18/09/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | After pulling car into garage found that shifter would not move past neutral from drive position. Though ignition key could be turned far enough counter-clockwise for engine shutdown it stopped short of being able to be removed. After problem diagnosed repair required complete replacement of electronic shifter module costing over $1,000. I found multiple complaints for same problem on google from other mercedes owners. Fortunate that failure happened in my garage. If episode happened on open road major incident could have occurred. I did contact mercedes cac (customer assistance center) to report problem both by phone & letter. Their representative offered only excuses & indicated failure was result of 'normal wear & tear' that should be expected in vehicle 10 years old regardless of how well maintained. At age 63 i have owned many cars in my lifetime & none ever had such a failure. I am original owner of this vehicle purchased new & well maintained. |
| Vehicle Mileage at Failure | 69000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HUNT VALLEY, MD |
| VIN pattern | WDBKK65F94FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |