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2013 Mercedes benz SL550 Service Brakes Problems, Complaints and Defects

Issue ID	1655667
Internal NHTSA #	11320598
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	SL550
Model Year	2013
File date	12/03/20
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	Jun 2017: annual service. Ask to have brakes checked because brake pedal was travelling down to the floor. Jun 2018: annual service. Complaint: brake pedal would hit the floor and as it traveled down further, the engine acceleration ticked-up, at which time i released the brake pedal and re-applied the brakes successfully. Jun 2019: annual service: strong complaint: ditto jun 2018 except as the brake pedal approached the floor, the engine acceleration was increasing. 12 mar 2020: accident: time 0645 am pst, traveling west-bound on a near-straightaway (slight 5-degree curve to the left) at 40 mph in a 50 mph zone on a 6-lane roadway, in far-right lane with 8-car-lengths to the car ahead, i applied the brakes as the cars ahead of me slowed to a stop in the right lane. I continued increasing pressure on the brakes until the pedal was on the floor, the anti-lock brakes system never engaged and at about 20-ft to the car ahead, the engine rpm took over defeating the whole brake system resulting in my car accelerating and smashing into the car stopped ahead of my car. In hind-sight, i found out that m-b of san diego service dept. Never performed a drive-test to check-out my requests but instead performed a standard brake-pads & fluid-level check and returned the car to me in as-is condition. Until 12 mar, this problem of the brakes traveling to the floor before the rpm-increase engaged had been under control, being most noticeable at low speeds of 10-12 mph in the costco parking lot thru-ways at which time i had ample distance to release the brakes, disengage the rpm-increase and re-apply the brakes. It appears m-b took my requests and complaints in a less than literal sense or urgency.
Vehicle Mileage at Failure	36800
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SAN DIEGO, CA
VIN pattern	WDDJK7DA3DFXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF3MCBHXHHS320031 NMTEZ20E10R100882 ML5ZX400PSDA56044 WBA5X510ZAFX14555 JKBZX636CCA010780 WMWYW720703J01801 6FPPXXMJ2PFC45803 KM8J3CA41GU152494 KMHSN81XBEU033231 1FA6P8CF0H5230517 3C4NJCBB0LT162060 1HGCD5567TA097502

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2013 Mercedes benz SL550 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2013 Mercedes benz SL550 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?