| Issue ID | 926767 |
| Internal NHTSA # | 10463257 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | SL500 |
| Model Year | 2004 |
| File date | 01/12/11 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Parked the car . When tried to backup the car from parked space, the front of the car got stuck over the concrete barriers and broke the front. Upon inspection i realized that the front driver side of the car is dropped about 3 inches. I took it to dealer and after 2-3 months testing and flushing , they told me they need to replace the valve at a cost of $3500. 00. A few weeks later, the hole driver side is dropping both front and back. They tell me another valve needs to be replaced. I check different site on internet and realize this issue is known to dealers and there a great deal of documentation on-line. I appreciate if your office could investigate and get back to me. Thanks |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPLES, FL |
| VIN pattern | WDBSK75F34FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |