2015 Mercedes benz S550 Structure Body Problems, Complaints and Defects, Recalls and Failures

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2015 Mercedes benz S550 Structure Body Problems, Complaints and Defects

 Issue ID1633774
 Internal NHTSA #11298177
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelS550
 Model Year2015
 File date14/08/19
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemMy wife was driving my 2015 mercedes benz s-550 on the 14th of august, 2019. She had stopped at a red light and when it turned green crossed a 6 lane intersection. She was moving through the intersection when she was hit by a vw passet who ran the red light at an estimated 40 to 50 mph. The passet hit dead center on the b pillar between the doors on the passenger side of the mercedes. All air curtains and a rear seat air bag deployed on the unoccupied passenger side of the car, none deployed to protect driver's head abeam the b pillar.. My wife's head whipped violently to the right towards the crash, then whipped back violently to the left hitting the large seat belt retractor protrusion built into the b-pillar. She was briefly unconscious and suffered a severe concussion and maybe more as medical tests are still on going. In addition, she suffered 4 herniated discs in her neck, 2 severe. She also suffered an acute herniated disc in her lower back as well as now has some tmj issues with her jaw and has to wear a mouthpiece to sleep. No air bags or side air curtains deployed on the drivers side of the car, that would have helped protect her head and likely lessened the side to side whiplash causing the herniated disc issues. When i called mercedes benz to inquire why no drivers side air curtains or air bags deployed, i received a letter back saying they were not designed to deploy in this case the car, was a total loss with a $65,000 settlement check. Mb is saying only the side curtains on the side the crash occurred deploy in this case protecting no one. At this high rate of speed, with mb stating in a letter that the car's air bag preformed as programmed, i think there is a major safety flaw that likely has caused other serious injuries or death.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StatePINELLAS PARK, FL
VIN pattern WDDUG8CB3FAXXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?Y
 Was medical attention required?Y
 Was part original equipment?
No. of injured persons3
No. of fatalities0
 Date of purchase17/10/21
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed10
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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