| Issue ID | 1674225 |
| Internal NHTSA # | 11339000 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S550 |
| Model Year | 2014 |
| File date | 01/03/20 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 mercedes-benz s550. The contact stated that the doors failed to lock manually or with keys. The contact called mercedes-benz of cutler bay (10701 sw 211 st, cutler bay, fl 33189, (786) 232-0364) to inform the dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure but offered no additional assistance. The approximate failure mileage was 55,000. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HOMESTEAD, FL |
| VIN pattern | WDDUG8CB5EAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |