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2014 Mercedes benz S550 Air Bags Problems, Complaints and Defects

Issue ID	1051232
Internal NHTSA #	10575159
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	S550
Model Year	2014
File date	12/02/14
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	I purchased a new 2014 mercedes s550 and the day after purchase, the airbag malfunction light came on. I set up an appointment to have this corrected, and was told it was fixed. A couple of weeks later, i was traveling at approximately 20mph, approaching an intersection where i did not have a stop sign. I noticed a large suv traveling east bound at excessive speeds (guessing 35-40), which did not appear to be stopping, but could not stop in time to avoid the collision. The suv impacted the driver's side of my vehicle at full speed. My vehicle spun and was hit again at the side and rear driver's side. I was pushed over the curb and into a snow bank where i eventually stopped after hitting the yield sign. I was trapped in my vehicle as i had carved thru the snow and all doors were blocked. The damage to the vehicle was on the driver's side front, side and back. The hit was hard enough to cause frame damage to the vehicle, needing frame repair. There were no airbags deployed during the crash and given the previous malfunction with the airbag system, this was a major concern for me. I notified mercedes benz of the issue, and it wasn't until several requests that they responded. They sent someone to the body shop to look at the car and confirmed there is frame damage; however, stated it was not hard enough of a hit to trigger airbag deployment. I have a hard time understanding how it can be hard enough to cause frame damage yet not trigger airbag deployment? This is a completely redesigned vehicle and mine was one of the first on the road. I am fearful that this is a larger issue that is not being addressed, or uncovered, since this is a recently released model. As a result of the impact, i sustained injuries to my neck, back and left elbow. I am hoping this could get address to avoid future injuries, or death, to other drivers and passengers. Thank you.
Vehicle Mileage at Failure	2200
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	DEARBORN, MI
VIN pattern	WDDUG8FB1EAXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	29/11/23
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type
Transmission type
Vehicle speed	20
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WF0AXXGBBASY63056 WDD2042071F440307 WVGZZZ5NZLW877676 4S4BSACC3H3260591 SALWA2JE0GA588671 3C63RRJL2NG396619 1GCPTDEK4P1239837 TMBJG8NX0RY053154 W1T9634061C022653 2HGFG12628H526278 KM8JU3AC3DU728019 1J8GN28K58W184452

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2014 Mercedes benz S550 Air Bags Problems, Complaints and Defects, Recalls and Failures

2014 Mercedes benz S550 Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?