| Issue ID | 1494420 |
| Internal NHTSA # | 11123895 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S550 |
| Model Year | 2013 |
| File date | 05/06/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I just had a very expensive repair done to my 2013 s550; replacing the engine harness, on a car that was looked after like my own child! Oil changes regularly, service a and service b as soon as the light went on, absolutely no reason why this sort of damage should have happened on a perfectly well-maintained vehicle. A repair that set me back $6,800. 00 that i did not have at the time. Through friends and colleagues i was told that i should reach out to mb usa regional representative and ask for assistance. I was told that this was potentially a design flaw. Sadly, they no longer come to the phone and the customer service individual i spoke to decided that since i do not have an extended warranty with mb, there is little they will do for me. Perhaps if the mechanics at fletcher jones mercedes benz in las vegas who serviced my car when i brought it in, would have bothered to look at what was done on previous visits, or if they would have maybe paid a bit more attention to my comment that |
| Vehicle Mileage at Failure | 63000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAS VEGAS, NV |
| VIN pattern | WDDNG7DB1DAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |