| Issue ID | 1324411 |
| Internal NHTSA # | 10914343 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S550 |
| Model Year | 2007 |
| File date | 23/09/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Takata recall- i took my vehicle into park place mercedes arlington in dallas, tx to get a diagnostic on my comand unit radio. The cd/dvd player would read the name of the disc but would not play it. An error message comes on that says disc error. I figured something on the inside may be dirty and just needs to be clean as the discs were readable by the comand unit. The service tech said that the whole unit needs to be replaced and they can't repair it. $1800 for the repair on the same exact unit. An outdated unit that doesn't even have the newest technology. I feel like mercedes vehicles are too expensive not to be able to repair their parts and having to replace everything. Mercedes needs to look into their comand units and consider a recall on these radios. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DALLAS, TX |
| VIN pattern | WDDNG71X47AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |