| Issue ID | 1324406 |
| Internal NHTSA # | 10914339 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S550 |
| Model Year | 2007 |
| File date | 23/09/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Takata recall-i took my vehicle into park place mercedes of arlington in dallas, tx to get a diagnostic on why my panoramic sunroof would not open. I thought it could be repaired but service tech told me that the whole roof would have to be replaced. I feel like these cars are too expensive for parts not to be able to be repaired and have to be replaced. The shade goes back and forth, just the glass won't open, i don't understand why the whole roof has to be replaced. It sounds like an internal defect and i don't feel like i should have to pay for a whole new roof because of one part of it won't open up. Mercedes needs to look into a recall for this situation on panoramic roofs. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DALLAS, TX |
| VIN pattern | WDDNG71X47AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |