| Issue ID | 844765 |
| Internal NHTSA # | 10383065 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S550 |
| Model Year | 2007 |
| File date | 03/09/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Without any warning the transmission went out on 2007 mercedes s550 with only 40,000 miles on it. I purchased the vehicle brand new and had maintained service with mercedes and had all the records. The car was a few months out of the manufactures warranty yet i been very well maintained and had low mileage considering i bought it when they first came out in 2006. Mercedes did everything possible to say i had not properly serviced vehicle until i produced all the records, thought they had a system that traced service sine all work was performed by them. The customer service was very rude and i ended up paying to have transmission replaced. I hope the customer service guy can buy a s series. It's the last one i will ever buy !!!! |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RIVERWOODS, IL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |