2002 Mercedes benz S500 Suspension Front Springs Air Suspension Syste Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz S500 2002 suspension front springs air suspension syste. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz S500 2002 suspension front springs air suspension syste and complaints other owners have filed.
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2002 Mercedes benz S500 Suspension Front Springs Air Suspension Syste Problems, Complaints and Defects

 Issue ID624926
 Internal NHTSA #10186744
 ManufacurerMERCEDES-BENZ USA, LLC.
 BrandMERCEDES BENZ
 ModelS500
 Model Year2002
 File date31/03/07
 ComponentSUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTE
Product type codeVEHICLE
 Description of the problemThis complaint is related to a 2002 mercedes-benz s500 with rear wheel drive and the "airmatic" suspension system. After parking the vehicle and shutting off the ignition, loud banging noises came from the airmatic suspension compressor at the front right of the vehicle. No warnings or faults were displayed on the vehicle's diagnostic system and the vehicle's ride height was normal. The banging noise stopped. While driving the vehicle later that night, the airmatic suspension released its remaining compressed air and dropped the entire suspension to a point so low that the front tires could not be turned without doing extensive damage to the wheel housing and fenders. Any undulation in the road caused rubbing and damage in the wheel housing. Finally, after this, a warning came on the dash saying "stop- car too low". Vehicle could not be turned or driven and was towed to a mercedes-benz dealer. Dealer states that despite the fact that "all" airmatic suspensions fail this way under 50000 miles (this car had 32000 at time of failure) it is not covered under any technical service bulletins or extensions of warranty. This is a safety defect and epidemic failure on all mercedes-benz "airmatic" air suspension vehicles. There is an upgraded part to replace the on that the manufacturer recognizes as faulty from the factory. The repair and towing bill came to almost $2000 and the manufacturer and dealer covered none of it. My inner wheel housings suffered damage that was not repaired. *jb
 Vehicle Mileage at Failure32107
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateWALL, NJ
VIN pattern WDBNG75J42AXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase23/03/07
Was original owner?N
Anti-lock brakesY
Cruise controlY
Number of cylinders8
Drive train typeRWD
Transmission typeAUTO
 Vehicle speed55
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameCONTEMPORARY MOTORCARS
 Dealer's telephone number
 Dealer's cityLITTLE SILVER
 Dealer's state codeNJ
 Dealer's ZIP code07739
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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