| Issue ID | 692157 |
| Internal NHTSA # | 10241600 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S500 |
| Model Year | 2002 |
| File date | 22/08/08 |
| Component | INTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | The instrument cluster in the company car i am driving which is a 2002 mercedes benz model s500 just recently went out completely. I have taken the car in to be repaired and a new fuse was put in and it blew within an hour. I have called mercedes benz directly and they said that the recall 06v028000 does not apply to me. I also called the fletcher jones motorcar dealership and they said the same thing. Both the dealership and mercedes benz refuse to replace the instrument cluster modules based on the safety recall 06v028000. The problem is i am unable to read the gauges and indicators, such as the speedometer, which could increase the risk of a crash. |
| Vehicle Mileage at Failure | 81640 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | IRVINE, CA |
| VIN pattern | WDBNG75J42AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |