| Issue ID | 585657 |
| Internal NHTSA # | 10155404 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S500 |
| Model Year | 2002 |
| File date | 14/04/06 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT PANEL |
| Product type code | VEHICLE |
| Description of the problem | Instrument cluster failure, unable to read gauges, headlights do not work, got ticket for speeding-checked on line and saw recall 2/1/06-nhtsa 06v028000-called 3 dealers and they knew nothing and said there was no recall, also called mb service 800-367-6372 and they knew nothing about recall--i was quoted price to fix $1850.--what is going on? Do i have to wait and not drive vehicle until june 10-or pay $1850 to get problem fixed now? Does mb ever communicate with its dealers about these recalls? *nm |
| Vehicle Mileage at Failure | 59000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JAMESTOWN, KY |
| VIN pattern | WDBNG75JX2AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 28/03/02 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BMW/MB OF BOWLING GREEN |
| Dealer's telephone number | 270 745 0001 |
| Dealer's city | BOWLING GREEN |
| Dealer's state code | KY |
| Dealer's ZIP code | 42104 |