This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz S CLASS 2002 suspension front springs air suspension syste. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz S CLASS 2002 suspension front springs air suspension syste and complaints other owners have filed.

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2002 Mercedes benz S CLASS Suspension Front Springs Air Suspension Syste Problems, Complaints and Defects

Issue ID	619095
Internal NHTSA #	10182366
Manufacurer	MERCEDES-BENZ USA, LLC.
Brand	MERCEDES BENZ
Model	S CLASS
Model Year	2002
File date	10/02/07
Component	SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTE
Product type code	VEHICLE
Description of the problem	I own a 2002 mercedes benz s-430 with 69,000 miles that i purchased new. On february 7th & 8th i had the dealer perform a scheduled servicing of my car which was an extensive checkup (cost over $1,000) despite having no problems. The following day my family took an automobile trip of 140 miles. On february 10th, while driving i experienced a failure of the airmatic suspension system. The car's warning system alerted me to stop the car and not drive it. After talking to mercedes on their emergency response system, i had the car towed to my dealer 140 miles away. This morning,2/12/2002, i went to the dealer and spoke to the service manager. He told me that it was probably a failure of a hydraulic strut/shock which suspends the car. Had i tried to turn the wheel before noticing the problem i would have been unable to negotiate a curve and would have had an accident. While at the dealer, i was shown 5 or 6 mercedes benzes, some much newer than mine, whose cars had collapsed over the front wheels. This seems to me to be a serious safety defect which could cause serious injury or death to others. The defect is not limited to the s class that i have since i was shown an e class with the same problem. I was told that a replacement part was not the original part but rather an improved part that mercedes engineers came up with after many reported problems. Since the part has not been recalled, the repair will probably cost me well over $1,000 despite mercedes being aware of the problem. More importantly, drivers, passengers and other vehicles are in serious danger if the mercedes becomes unmanagable. My car has not been repaired nor do i known exactly what failed, but given the seriousness of the potential problem i did not want to wait before reporting the problem. This is not an isolated incident since i observed many other vehicles at the dealership with similar problems.*jb
Vehicle Mileage at Failure	69000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WEST HARTFORD, CT
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	15/08/01
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	8
Drive train type	RWD
Transmission type	AUTO
Vehicle speed	25
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	NEW COUNTRY MOTOR CARS
Dealer's telephone number	860-522-6134
Dealer's city	HARTFORD
Dealer's state code	CT
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3C4NJDCY7HT644640 WF0CXXGAKCEM17924 ZAREAEGU0H7530969 ZAREAE8N5K7615474 WDDKJ3GB4EF229757 WF0WXXGCDW6T32522 LS4ASE2E8TB501460 WF0JXXGAJJ9K37067 SALLSAA248A143137 MMF34EB060YC28626 WDB1260441A418298 VF7CHNFUC25803336

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2002 Mercedes benz S CLASS Suspension Front Springs Air Suspension Syste Problems, Complaints and Defects, Recalls and Failures

2002 Mercedes benz S CLASS Suspension Front Springs Air Suspension Syste Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?