2002 Mercedes benz S CLASS Interior Lighting Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz S CLASS 2002 interior lighting. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz S CLASS 2002 interior lighting and complaints other owners have filed.
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2002 Mercedes benz S CLASS Interior Lighting Problems, Complaints and Defects

 Issue ID858507
 Internal NHTSA #10400883
 ManufacurerMERCEDES-BENZ USA, LLC.
 BrandMERCEDES BENZ
 ModelS CLASS
 Model Year2002
 File date01/04/11
 ComponentINTERIOR LIGHTING
Product type codeVEHICLE
 Description of the problemMercedes benz has listed a recall on all w220 mercedes-benz vehicles. The recall was about the instrument cluster failing resulting in the cluster to not work. The mph, rpm doesn't work. Nothing on the cluster works. When i went on may 12, 2011 to the mercedes dealership to get my instrument cluster fixed because it was recalled i spoke with a lady at the dealer explaining my situation about the part being recalled and that it is defective. She asked me to give her my vin number. When she typed in my vin number, she told me that my cluster is not eligible for a repair. She said the my vin number was a "status 9 issue" and because of this, it voids all warranties no matter what. I spoke with everyone there tying to sort things out and see if i can work out this issue. My 2002 s430 has been in an accident that is why it is a status 9. But the instrument cluster did not fail because of the accident. Even after the accident the cluster still worked fine without any sort of problems what so ever for almost a month if i am not mistaken. I strongly believe that mercedes should take action for this issue no matter what. If the part is defective, its defective. That's it. They should take responsibility and replace my recalled cluster free of charge. I would like for the dealer to take in my vehicle and replace the defective cluster. A recalled part like this should be replaced even though a vehicle like mine was in an accident. And my car wasn't in a bad accident and i have proof and pictures to show that it was not hit that bad. I would greatly appreciate if this matter would be attended to and i could get my part replaced. Thankyou very much.
 Vehicle Mileage at Failure125134
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateHENDERSONVILLE, TN
VIN pattern WDBNG70J02AXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders8
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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