| Issue ID | 646188 |
| Internal NHTSA # | 10204385 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | R350 |
| Model Year | 2007 |
| File date | 13/04/07 |
| Component | VISIBILITY:SUN ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2007 mercedes benz r350. While driving, the contact heard loud rattling noises coming from various parts of the vehicle, especially the steering wheel. He took the vehicle to the dealer and they replaced the steering column cup. The following day, he heard the rattling noise again and the sun roof malfunctioned. Initially, the dealer would not return his phone calls, however, they finally offered to retrieve his vehicle. The powertrain and speed were unknown. The current mileage was 1,700 and failure mileage was 300. |
| Vehicle Mileage at Failure | 300 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | SONOMA, CA |
| VIN pattern | 4JGCB65E97AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 28/03/07 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | U |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | RAB MOTORS |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |