| Issue ID | 1018324 |
| Internal NHTSA # | 10548897 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | R350 |
| Model Year | 2007 |
| File date | 06/08/13 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | While driving down the highway, a dashboard indicator displayed "car too low". We pulled over and the rear end of the car was sitting as low as possible. It was clear that there was a problem with the air bag supported suspension. On restarting, the car rose and we were able to make it to our destination. The car then, with increasing frequency had this problem. I brought it in for service and the air compressor that inflates the rear suspension air bags was replaced. This problem occurred with no warning and at highway speeds with 5 persons in the car creating an immense safety risk. Many others have reported the same issue with this and related cars for this and nearby model years. Like them, i wonder why there is no recall. Mercedes benz will not replace these defective parts willingly and there are many of these cars driving down our highways. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOLLAND, PA |
| VIN pattern | 4JGCB65E17AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |