| Issue ID | 1353596 |
| Internal NHTSA # | 10949216 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | R350 |
| Model Year | 2007 |
| File date | 03/02/17 |
| Component | SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 mercedes-benz r350. Five minutes after the contact activated the seat warmer, she smelled an abnormal burning odor. When the contact attempted to exit the vehicle, her jacket was stuck to the seat. Upon inspection, the contact noticed a hole in the seat and jacket. The contact sustained minor burn injuries. It was unknown if medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 148,000. |
| Vehicle Mileage at Failure | 148000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PHILADELPHIA, PA |
| VIN pattern | 4JGCB65E37AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |