| Issue ID | 618421 |
| Internal NHTSA # | 10181871 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML500 |
| Model Year | 2006 |
| File date | 03/08/06 |
| Component | STEERING:GEAR BOX (OTHER THAN RACK AND PINION |
| Product type code | VEHICLE |
| Description of the problem | Tl*- the contact stated that while driving his 2006 mercedes ml 500 (19800 failure mileage) at 25 mph, and merging right onto the expressway, the vehicle kept going straight onto the grass. The contact stopped the vehicle to check the steering wheel and found that the steering wheel kept spinning. The vehicle was towed to a dealer and the dealer stated that "they will not fix the vehicle, because the vehicle was in a crash" even though he didn't strike anything when he lost control and ran off on to the median. The vehicle has not yet been repaired. |
| Vehicle Mileage at Failure | 19800 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | LOMBARD , IL |
| VIN pattern | 4JGBB75E86AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 10/02/06 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | WESTMONT MERCEDES |
| Dealer's telephone number | |
| Dealer's city | WESTMONT |
| Dealer's state code | IL |
| Dealer's ZIP code |