| Issue ID | 1464084 |
| Internal NHTSA # | 11091112 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2014 |
| File date | 28/04/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Sunroof exploding - was driving on the freeway at around 70mph when i heard a loud bang. I could tell it came from above and could tell the sunroof had shattered. I came to a safe stop to inspect and my suspicions were proven right. It happened suddenly without any warning. There were no trucks near me. Neither was i driving under an overpass. There was no impact from anything. I have attached a photo of the damage. I called the dealer (mercedes benz of houston north) and they have told me that they were sorry to hear that and that i would have to pay $200 just to get my car inspected (not even repaired). Very frustrated at the moment. |
| Vehicle Mileage at Failure | 47000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | 4JGDA5JB8EAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |