Issue ID | 1599083 |
Internal NHTSA # | 11254118 |
Manufacurer | Mercedes-Benz USA, LLC. |
Brand | MERCEDES BENZ |
Model | ML350 |
Model Year | 2013 |
File date | 06/09/19 |
Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 mercedes-benz ml350. The contact stated that the front driver's seat headrest failed to go down and remained stuck in the up position. The contact stated that his wife was 5'5" and would not be protected in the event of a crash. The vehicle was taken to mercedes-benz of paramus (755 nj-17, paramis, nj 07652, (201) 977-6365), but was not diagnosed or repaired. The manufacturer was notified and did not assist. The approximate failure mileage was 67,000. |
Vehicle Mileage at Failure | 67000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | RUTHERFORD, NJ |
VIN pattern | 4JGDA5HB4DAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 13/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |