| Issue ID | 1380274 |
| Internal NHTSA # | 10991521 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2013 |
| File date | 11/05/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | In may 2017, while driving, check engine light came on. Acceleration was extremely reduced in a very dangerous way. Took vehicle to dealer. Dealer diagnosed problem as an oil leak that has been leaking on the wiring harness, which caused wiring/electrical system for entire vehicle to completely fail. Estimated repair is $13,500. The vehicle has 34k miles, and the original factory warranty expired in late february 2017. Had routine oil change at dealer in february, no oil leak detected. Dealer service tech was very familiar with this issue and has seen ten or so of them. Unprotected wiring harness seems to be a manufacturing defect. Several months prior to warranty expiration, reported small electrical problems to mb dealer, but dealer was unable to replicate/determine cause. All scheduled maintenance completed at mb dealer per mb schedule. Contacted mbusa to request a goodwill repair credit given the nature of the repair, the history of the vehicle, history with mb, etc. And since this defect likely predated warranty expiration. Mbusa customer care center was indifferent. Parts alone are $8,000. Mbusa offered to contribute only 10%. |
| Vehicle Mileage at Failure | 34000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DALLAS, TX |
| VIN pattern | 4JGDA5JB0DAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |