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2012 Mercedes benz ML350 Unknown Or Other Problems, Complaints and Defects

Issue ID	966772
Internal NHTSA #	10500510
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	ML350
Model Year	2012
File date	23/01/13
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	Driver drove 2012 mercedes benz ml350 to condominium and parked vehicle in parking space, placed vehicle in "park" and turned off the vehicle using the "keyless go" button. Driver opened the door, exited the vehicle and locked it. The area where the vehicle was parked was flat with only enough grade to cause water to run off of the pavers. A short time later, i looked out the window and saw that the 2012 mercedes benz ml350 had rolled away backwards approximately 30 feet into bushes and shrubs on the other side of the circular drive of the condominium complex. Fortunately, no one was injured and the only damage was a scratched bumper. Upon seeing the results of the rollaway, i grabbed my car key, called to the driver to look out the window and went to the vehicle. I unlocked the vehicle and opened the door of the ml350. I looked at the dashboard and it showed that the vehicle's transmission was in the "park" position. I note that the mercedes benz m-class "operator's manual states that the transmission shifts automatically in the "park" position if you open the driver's side door. Whether this would cause a rolled away vehicle to "automatically" shift into "park" is a question for mercedes benz to answer. The local mb dealer has examined the vehicle, mbusa sent an engineer to inspect the vehicle and separately and together they have not been able to "find anything wrong with the vehicle" and they performed no repairs. Fmvss 114 at 49 cfr 571. 114 requires that vehicles of this type move no more than 150 mm when place in "park" on a 10 percent grade without benefit of the vehicle's "parking brake" (aka "emergency brake"). Our ml 350 is either not in compliance with fmvss 114 due to it's inability to maintain its position while in "park" or it's inability to remain in "park" on a grade considerably less than the required 10 percent grade. Is this a design defect??
Vehicle Mileage at Failure	14017
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NAPLES, FL
VIN pattern	4JGDA5HB3CAXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	18/09/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
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Dealer's city
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDBUF90X97X214387 1FBAX2XG0RKB21230 SALCA2BN6HH714588 VV1F3FAWASN130379 1FT8W3DT6PED88811 JF2GPABC1G8311604 5VNBU1627ET120972 KMHDT41BAAU871897 1GB6GVCG4G1135437 LJ12EKR29G4705002 WBAFF01060L215434 WDBEA32E1SC165214

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2012 Mercedes benz ML350 Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2012 Mercedes benz ML350 Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?