Issue ID | 1009672 |
Internal NHTSA # | 10542743 |
Manufacurer | Mercedes-Benz USA, LLC. |
Brand | MERCEDES BENZ |
Model | ML350 |
Model Year | 2012 |
File date | 02/09/13 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | While traveling at 55mph the steering suddenly felt very stiff and hard to move. Had to apply brakes when it seemed i couldn't negotiate a curve in the road. The steering returned to normal shortly after applying the brakes. The steering problem occurred again in a local shopping center parking lot at slow speed. Returned the car to the dealer service center. They performed a software update and stated they couldn't find any problems with the steering. Within 3 days the problem reappeared at slow speed while steering through barriers entering a local air force base. The next day (4 days after dealer service) the wife had the steering lock up at slow speed in a local grocery store parking lot. She could not move the steering wheel at all. She shut off the engine, restarted the engine, and the steering returned. The same thing happened again on the way home after grocery shopping. She is now afraid to drive the vehicle on the highway. Returned the car to the local dealer for service. We have only had the ml350 three weeks. Could not believe the problem hadn't been discovered before by the previous owners or the sales manager that was using it as a dealer vehicle. |
Vehicle Mileage at Failure | 18000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BEAVERCREEK, OH |
VIN pattern | 4JGDA5HB4CAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 15/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |