2011 Mercedes benz ML350 Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz ML350 2011 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz ML350 2011 electrical system and complaints other owners have filed.
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2011 Mercedes benz ML350 Electrical System Problems, Complaints and Defects

 Issue ID1302393
 Internal NHTSA #10888627
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelML350
 Model Year2011
 File date22/07/16
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemThere was a service campaign no. 2013040001, issued april, 2013 from daimler ag, the manufacturer of mercedes- benz vehicles, for models 164 , x164, 251, model years 2011-2012. It stated that "due to a supplier process issue the electronic ignition switch does not correspond to specification which may lead to a no start condition when turning the key." i am the second owner of this vehicle, purchased december, 2014. Sunset auto sales purchased this vehicle in december, which is my husband's car lot. The vehicle was doing this randomly and dealership could not find fault code. Dealership had to replace ignition switch july 22, 2016 and invoice states " found eis to be defective. Replaced eis and problem no longer detected at this time." i contacted mercedes customer care service to have this repair compensated and was told my vehicle was not in the recall, there wasn't any recall for the eis, and they didn't know how my vehicle had been taken care of and would not compensate for this. I was not aware of any method to take care of vehicle that would care for the eis. My vehicle year and model was included in this campaign, that had no end date, i might add. I explained that being stranded because of a no start situation would not be good, given my medical condition. I feel because the ignition switch is a documented defect, described in the service campaign letter with no end date, mercedes should have compensated me for this expense.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateFAIRFIELD, TX
VIN pattern 4JGBB5GB4BAXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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