| Issue ID | 1445873 |
| Internal NHTSA # | 11071892 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2011 |
| File date | 11/02/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of nhtsa campaign number: 16v081000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of hagerstown (1955 dual hwy, hagerstown, md) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact expressed concerns about getting the recall completed due to being deployed overseas and having to ship the vehicle by march 18th. The contact was informed that the manufacturer could not assist with a remedy due to nhtsa being responsible for the recall. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FREDRICK, MD |
| VIN pattern | 4JGBB2FB6BAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |