| Issue ID | 1540958 |
| Internal NHTSA # | 11182291 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2010 |
| File date | 01/02/19 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Vehicle has a very unstable ride that continues to worsen. The problem arose about 4 years ago and continues to worsen -- more so over the last year. I've owned the vehicle for almost 10 years and take meticulous care of it. I've kept up with all maintenance and always purchase the best quality replacement tires. Now the vehicle is so unstable with any minimal road bumps or even slightly uneven surfaces at speeds greater than 35 mph. Suv loses it's "grip" with the road, especially concerning if making a turn at the same time. There have been times when making a slight curve at highway speeds, that we hit a tiny uneven road patch, where the vehicle slides to the opposite direction where we're trying to turn. Have take vehicle a couple of times to the dealer. Each time they come up empty -- the last time they replaced the bushings at a heft cost, yet the problem persists. This is a dangerous problem and will only be a matter of time before an accident occurs. Dealer is not offering much help. Today's service rep indicated he felt the steering did not "feel right." |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN ANTONIO, TX |
| VIN pattern | 4JGBB8BG8AAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |