2010 Mercedes benz ML350 Air Bags Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz ML350 2010 air bags. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz ML350 2010 air bags and complaints other owners have filed.
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2010 Mercedes benz ML350 Air Bags Problems, Complaints and Defects

 Issue ID1493061
 Internal NHTSA #11122797
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelML350
 Model Year2010
 File date01/05/18
 ComponentAIR BAGS
Product type codeVEHICLE
 Description of the problemTakata recall -- inaction from mercedes benz we first reached out to mercedes in early may of this year. We called several local dealers to ask about when they could have their airbag replaced, but we couldn't get an answer. We then contacted mercedes corporate. We have since exchanged many emails and many phone calls, but the car remains unrepaired. At first, it seemed like we were making progress: we were told parts would be ready in june 2018. We asked that mercedes confirm this date, and they did, via email on may 18. We followed up in june to ask if the parts were still on track. We received an email on june 12 from mercedes quality assurance department saying "i have checked with our product advisor today and was advised that the june 30 date for airbag availability is realistic and they have no reason to believe they will be delayed." we inquired again as the end of the month approached and mercedes wrote: "i have confirmed that the takata replacement for your father's vehicle will be carried out as previously advised. The campaign will be launched today and customer letters will be sent out on june 29th. The dealers are being notified today." however, the scheduled delivery for the parts came and passed. We called three mercedes dealers in orange county, ca. None had the part and none knew when the part would get there. Again, we had to be the bridge between the local dealers and mercedes corporate. Once we finally reached mercedes, they changed the date of delivery of the takata airbag parts to december 2018. Schedules slip, but not to this degree and so suddenly without any insight. Lastly, when we pressed for some commitment that the december date would be met, we were told that we could be years away from addressing the danger. We are deeply concerned for ourselves and others driving these dangerous vehicles.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateORANGE, CA
VIN pattern 4JGBB5GB3AAXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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