| Issue ID | 1431974 |
| Internal NHTSA # | 11054299 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2010 |
| File date | 24/10/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall i got letters from mercedes benz every year since 2014. They informed me that my vehicle has a defective airbag inflator and they will come back to me for a service appointment. October 2017 a got a letter from tk holding inc. And they recommend me to contact my nearest dealership immediately to schedule a free repair. I called mercedes benz plano 10/24/2017 in order to set up a service appointment and to my surprise they told me my car has no recall and it's no problem with my cars airbag. I asked them to explain why i got letter from them during the last 3 years regarding recall of my vehicle. They said they must send out letters to all owners according to the law and it's no problem with my car. According to your website: recall status: recall incomplete remedy not yet available. Apparently i got the wrong information from mercedes benz plano and i can not understand how it can take several years to change my cars airbag. Can you please help me to solve this serious problem as soon as possible. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FRISCO, TX |
| VIN pattern | 4JGBB8GB7AAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |