2009 Mercedes benz ML350 Structure Body Hatchback Liftgate Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz ML350 2009 structure body hatchback liftgate. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz ML350 2009 structure body hatchback liftgate and complaints other owners have filed.
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2009 Mercedes benz ML350 Structure Body Hatchback Liftgate Problems, Complaints and Defects

 Issue ID996963
 Internal NHTSA #10526026
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelML350
 Model Year2009
 File date13/10/12
 ComponentSTRUCTURE:BODY:HATCHBACK/LIFTGATE
Product type codeVEHICLE
 Description of the problemIn october 2012, i opened the rear hatch of my 2009 mercedes benz ml350 and it would not close. I continued to push the button on the hatch door, on the driver side door and on the key in an attempt to close the hatch door. After about 20 minutes, i was successfully able to close it. Three weeks ago, the rear hatch malfunctioned again, however, this time it would not open. I tried the button on the outside of the hatch, on the inside on the driver side door and on the key in an attempt to get the hatch to open. I left for a business trip the next day, and when i returned my car would not start. I had to call road side assistance to get a jump of the battery. When i took the car to the mercedes dealer, they informed me that the battery was completely dead. I told them that i had a suspicion that the dead battery was caused by a malfunction of the electrical system involving the rear hatch. The service advisor said that he had never heard of the rear hatch causing a problem with the battery. While doing some research online, i discovered that there are a number of people who have had the same problem with the rear hatch either failing to open or failing to close and as a result the battery drains. Further evidence that the problem causes the battery to drain is evidenced by the fact that the bulb that illuminates the license plate in the rear hatch door went out as well. Apparently the bulb continued to stay on because the sensor in the door was activated, which would only happen when the hatch door is open. Failure of the hatch door to open, means that the electrical system treated the hatch door as if it was ajar even though the locking mechanism was malfunctioning not allowing the door to open. So the electrical system continuously kept attempting to latch the door which is what caused the battery to drain.
 Vehicle Mileage at Failure30000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateNEW YORK, NY
VIN pattern 4JGBB86E89AXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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