| Issue ID | 1052377 |
| Internal NHTSA # | 10575955 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2008 |
| File date | 28/03/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Rack and pinion leaked all the fluid due to a defective part. I replaced the powerstering pump few month ago and paid close to $1200 (possible the back rack damage it then). Now the steering rack needs to be replaced and the dealer wants close to 2,000 to fix it, they are using refurbished parts. According to the dealer mb is not supplying new steering racks anymore, mb only supports repairing kits to refurbish defective ones. This is completely insane, first they put a defective part in the vehicle, that they charge you an arm and leg to replace it with a refurbished one. E recall is a must and mb should be forced to put new parts as the steering system is very crucial to safety. |
| Vehicle Mileage at Failure | 79000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TROY, MI |
| VIN pattern | 4JGBB86E98AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |