| Issue ID | 1012448 |
| Internal NHTSA # | 10544599 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2007 |
| File date | 20/09/13 |
| Component | SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 mercedes benz ml350. The contact stated that the driver's side seat warmer was activated and there was a burning smell emitted as the temperature became extremely hot. The defect resulted in a burned hole in the seat cushion and through the contact's clothing. The vehicle was taken to a dealer where it was advised to the contact that the seat back warmer was faulty and they would need to perform further investigations to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure and current mileage was 63,000. Updated 11/4/13*cn updated 11/14/13*jb |
| Vehicle Mileage at Failure | 63000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | EASTON , CT |
| VIN pattern | 4JGBB86E27AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES BENZ OF FAIRFIEDL |
| Dealer's telephone number | 203-367-7486 |
| Dealer's city | FAIRFIELD |
| Dealer's state code | CT |
| Dealer's ZIP code | 06825 |