2007 Mercedes benz ML320 Seats Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz ML320 2007 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz ML320 2007 seats and complaints other owners have filed.
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2007 Mercedes benz ML320 Seats Problems, Complaints and Defects

 Issue ID715239
 Internal NHTSA #10261009
 ManufacurerMERCEDES-BENZ USA, LLC.
 BrandMERCEDES BENZ
 ModelML320
 Model Year2007
 File date21/02/09
 ComponentSEATS
Product type codeVEHICLE
 Description of the problemOn 2/16/09 while out driving we smelled an electrical burning odor inside our 2007 ml320cdi just as we arrived at our destination. We looked around the vehicle and under the hood to try and figure out what was burning and found nothing unusual. The odor was gone by the time we got back in the vehicle. We continued to drive the vehicle with no problems and no odors until 2/21/09. On this day while running errands my husband got out of the drivers seat, closed the door while i remained in the car and i saw the drivers seat back (near the driver's door) start smoking. The electric heated seats were on at the time. I immediately turned off the heat to the seats and then shut the vehicle off. There was a burn hole, about the size of a nickel, in the seat cushion. On monday i called our mercedes dealership to report the problem and they told me to bring the vehicle in as soon as possible, but do not use the heated seats until they can make a repair. We took the vehicle to the dealer on 3/5/09. The service advisor told us they have seen some problems like this with the seat bottoms, but not the seat back. We were told we would be able to pick up the repaired vehicle on 3/6/09. On 3/6/09 we were called by the service advisor and told the seat back had to be ordered from germany and it will take at least 2 weeks for them to receive it. We picked up the vehicle on 3/6/09 and are waiting for the part to come in. No one was injured by the burning seat, but someone could have been burned. It was hot enough to melt the leather. The thick, white smoke filled the front of the passenger compartment and the smell was awful. The seat was not just smoldering, it was burning, although i never saw flames, it was like a toaster glowing.
 Vehicle Mileage at Failure27435
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateEIGHTY FOUR, PA
VIN pattern 4JGBB22E47AXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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