| Issue ID | 1400154 |
| Internal NHTSA # | 11015161 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML250 |
| Model Year | 2015 |
| File date | 06/03/17 |
| Component | FORWARD COLLISION AVOIDANCE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 mercedes-benz ml250. The contact stated that the collision prevention assistance feature failed to function properly and the vehicle failed to stop several times. The contact applied extreme force to the brake pedal and almost experienced a crash due to an internal or electrical failure. The dealer (mercedes-benz of anaheim, 5395 e la palma ave, anaheim hills, ca 92807, (714) 777-1900), who sold the contact the vehicle, was unable to replicate and diagnose the failure. The dealer did not perform a test drive and indicated that the feature could not be replicated. The manufacturer was notified of the safety concern and the contact was waiting to determine if they could provide further testing to determine if the collision prevention assistance feature was functioning. The contact was uncertain if the manufacturer could prevent the failure. The approximate failure mileage was 20,000. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HACIENDA HEIGHTS, CA |
| VIN pattern | 4JGDA0EB7FAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |