| Issue ID | 1695744 |
| Internal NHTSA # | 11363154 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2015 |
| File date | 02/03/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Notice received march 2019 regarding takata airbag (passenger) recall. Contacted mercedes-benz for replacement information. Was told that replacements were on order but not received. Contacted manufacturer several times during 2019, same information provided. Submitted complaint to nhtsa 21 january 2020 which provoked a contact from manufacturer stating that replacement airbags would be available in october 2020. Contacted manufacturer today, 7 october 2020 for update: no information, still waiting on replacements. As the passenger airbag has been deemed defective and as i live in the environment determined to have an accelerated degradation of the airbag deployment components, i am very concerned about the lack of movement by mercedes-benz on a known safety issue; to mitigate the injury/death risk, i deliberately limit the vehicle's use. Need action by mercedes-benz asap. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PONTE VEDRA BEACH, FL |
| VIN pattern | WDCGG5HB9FGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |