| Issue ID | 1555251 |
| Internal NHTSA # | 11195680 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2015 |
| File date | 01/03/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Keeler motor car co informed me to contact usa mercedes benz. The usa mercedes benz informed me that my vehicle was not scheduled for repair of the airbag until may of 2020 on this airbag. This is an excessive time for repair. The first recall and on this airbag was in 2012 yet the defective air bag was knowing installed in a 2015 vehicle! Forget repair, the airbag should be replaced. Manufacturer was notified and stated that the part would not be available until may of 2020. The contact had not experienced a failure. Vin tool confirms parts not available. *bf*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | PITTSFIELD, MA |
| VIN pattern | WDCGG8JB3FGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 15/03/15 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | KEELER MOTOR CAR CO- MERCEDES BENZ |
| Dealer's telephone number | |
| Dealer's city | LATHAM |
| Dealer's state code | NY |
| Dealer's ZIP code | 12110 |